Customer relationship management
Do you have a CRM solution that you don't use? Can't use?
we have a CRM but no one uses it
If you're like most businesses, you have some type of CRM product, but the data and reporting is incorrect. You don't have any user adoption.
Our CRM is too hard to update
Great, you've got a CRM but the information is outdated. You don't have an administrator updating the product or the data.
too many cooks in the kitchen
You've given all your users elevated privileges and you now have duplicate records, record information entered incorrectly. Reporting is skewed.
SMB can help you with all of those issues! Think of us as your 'CRM Mechanic' We'll put your business back on the road to success!
Your Exact Issues
Did your users receive enough training ?
Is your data skewed?
Do you know where your data comes from?
Does the data need to be cleaned up ?
Does your workflow not compare to your technology?
Now let's WORK
Discover and discuss your CRM challenges
Help you with data integrity in the CRM
Help you align your business processes with your CRM
Help you clean up the data in your system
Help you assign user profiles and roles
IT'S UP TO US
To Help You
Improve your CRM
Use your CRM to its fullest capacity
Realize the potential of your business
Help to understand your customer needs
Help your employees better understand the powerful tool they can use